Halaly gives you control over your account and personal data. You can request permanent deletion of your Halaly account through the app or by contacting Halaly Support.
Delete your account in the Halaly app
If you have access to your account, use the account deletion option available in Halaly's account/settings area and follow the confirmation shown in the app. Account deletion is permanent and cannot be undone.
If you cannot access the app
You can request account deletion by emailing support@halalyapp.com with the subject Halaly Account Deletion Request. Please contact us from the email address associated with your Halaly account where possible. We may ask for information necessary to verify that you own the account before processing the request.
What happens to your data?
When an account deletion request is processed, Halaly will delete or anonymise personal information associated with the account where appropriate. This may include account/profile information and user-specific app data such as saved favourites and contributions associated with your account.
Some information may need to be retained or anonymised where reasonably necessary for legal obligations, security, fraud or abuse prevention, dispute resolution, or to preserve the integrity of aggregated restaurant and community information. Retention periods can vary depending on the type of information and the reason it is retained.
Community and restaurant contributions
Some contributions may form part of aggregated restaurant or community information. Where it is necessary to preserve that information, identifying account information may be removed or the contribution may be anonymised rather than the underlying aggregate information being deleted.
Need help?
If you have questions about deleting your account or personal data, contact support@halalyapp.com.
Privacy Policy
For more information about how Halaly handles personal information, read our Privacy Policy.